Thank you for your positive review, we are glad that you have received the experience we aim to deliver to all of our clients. Thank you for taking time to review us Simon. Our client service team are on hand to help with any queries you many have, 24 hours a day. Great trading platform and city index review always a helpful voice at the other end of the telephone if you need it. I found the webinar very interesting and educational, i learnt some interesting points and I realise how little I know and how much I have to learn. Thoroughly enjoyed the webinar and the friendly way it was presented.
Thank you for sharing your experience! As we are authorizsed and regulated by the Financial Conduct Authority , we take our reputation in being a trusted and unique broker seriously. We thank you for taking the time to provide your review and hope you continue to enjoy trading with us. If you have any questions or suggestions, please email our support line at
We are continually looking at our pricing and other ways in which we can lower the cost of execution. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation. I like the AdvantagePro platform which has unique features across all industry. When l got mixed up when opening the account i phoned city index and they soon put me right.they were very helpful and patient with me.
We strive to provide our clients with the quickest and easiest trading experience. However, in times like this we do appreciate your patience and cooperation in this matter. Trade more than 12,000 global financial markets with City Index. Join over 115,000 traders who trust us to provide a best-in-class CFD trading and spread betting service.
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We’re sorry to hear you’ve not had the support you felt you needed. Our client services team are available by phone, chat and email 24hrs if there are any outstanding issues that we can help with. We apologise for the subpar customer service experience that you have had with City Index.
- When l got mixed up when opening the account i phoned city index and they soon put me right.they were very helpful and patient with me.
- We apologise for the subpar customer service experience that you have had with City Index.
- We also ensure all reviews are published without moderation.
- Buy and sell shares, indices, forex, commodities and more.
- We thank you for taking the time to provide your review and hope you continue to enjoy trading with us.
Labeled Verified, they’re about genuine experiences. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Very good platform for the more adventurous investors and traders. Thanks for the review, we appreciate the feedback.
We’re always striving to provide all our clients with the fastest and most reliable execution, across all our platforms. Buy and sell shares, indices, forex, commodities and more. Take advantage of lightning-fast execution, award-winning platforms and superior support.
We use dedicated people and clever technology to safeguard our platform. Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. A great tech for retail traders and former bank traders who wish to continue participating in the markets. Good platform but the communication drastically needs improvement.
Great trading platform and always a…City Index
If they can rectify my queries ASAP I will increase to a 5 star review. CityIndex is a trusted market provider, with solid reputation and good service exposure to thousands of markets. Thank https://forexbroker-listing.com/ you for leaving a 5-star review. If you have any questions or concerns, please reach out to our support line at cityindex.co.uk. Companies can ask for reviews via automatic invitations.